Tyro: /* Client Crashes or Performance Issues */

2025-01-29T13:35:40Z

Client Crashes or Performance Issues

← Older revision		Revision as of 15:35, 29 January 2025
Line 59:		Line 59:
	## Restart your router and close unnecessary programs running in the background.		## Restart your router and close unnecessary programs running in the background.
	# '''Clear Cache Data''':		# '''Clear Cache Data''':
	## Download the [https://azyrah.to/downloads/clean_client.php AzyrahClean.~~bat~~] file or ~~locate it in the <code>Azyrah</code> folder~~.		## Download the [https://azyrah.to/downloads/clean_client.php AzyrahClean.exe] file or located on your Patcher.
	## Run the file every 3-4 days to clear cache data and improve performance.		## Run the file every 3-4 days to clear cache data and improve performance.

Azyrwiki at 21:33, 27 January 2025

2025-01-27T21:33:35Z

← Older revision		Revision as of 23:33, 27 January 2025
Line 59:		Line 59:
	## Restart your router and close unnecessary programs running in the background.		## Restart your router and close unnecessary programs running in the background.
	# '''Clear Cache Data''':		# '''Clear Cache Data''':
	## Download the [https://azyrah.to/downloads/clean_client.php AzyrahClean.bat] file or locate it in the <code>Azyrah~~/Resources~~</code> folder.		## Download the [https://azyrah.to/downloads/clean_client.php AzyrahClean.bat] file or locate it in the <code>Azyrah</code> folder.
	## Run the file every 3-4 days to clear cache data and improve performance.		## Run the file every 3-4 days to clear cache data and improve performance.

Azyrwiki: Created page with "==Technical Issues and Troubleshooting== Welcome to the Azyrah Technical Issues and Troubleshooting guide. This page provides solutions to common errors and problems that may arise when starting the game or during gameplay. Follow the steps below to resolve your issues quickly. ===DLL Errors=== ====MSVCP140.dll and VCRUNTIME140.dll Missing==== File:vcruntime_error.png OR File:msvcp_error.png * '''Cause''': These errors occur when the Microsoft Visual C++ R..."

2025-01-27T21:28:17Z

Created page with "==Technical Issues and Troubleshooting== Welcome to the Azyrah Technical Issues and Troubleshooting guide. This page provides solutions to common errors and problems that may arise when starting the game or during gameplay. Follow the steps below to resolve your issues quickly. ===DLL Errors=== ====MSVCP140.dll and VCRUNTIME140.dll Missing==== File:vcruntime_error.png OR File:msvcp_error.png * '''Cause''': These errors occur when the Microsoft Visual C++ R..."

New page

==Technical Issues and Troubleshooting==

Welcome to the Azyrah Technical Issues and Troubleshooting guide. This page provides solutions to common errors and problems that may arise when starting the game or during gameplay. Follow the steps below to resolve your issues quickly.

===DLL Errors===

====MSVCP140.dll and VCRUNTIME140.dll Missing====
[[File:vcruntime_error.png]]

OR

[[File:msvcp_error.png]]
* '''Cause''': These errors occur when the Microsoft Visual C++ Redistributable package is not installed or is corrupted.
* '''Solution''':
# Download and install the x86 version of Microsoft Visual C++ Redistributable from [https://aka.ms/vs/17/release/vc_redist.x86.exe this link].
# Alternatively, locate the installer in the client’s folder under <code>Azyrah/Resources</code> and run it.
# Restart your computer after installation.

====DirectX Errors====
[[File:DirectXError.png]]
* '''Cause''': DirectX is either not installed or missing certain components.
* '''Solution''':
# Download and install DirectX from [https://download.microsoft.com/download/1/7/1/1718CCC4-6315-4D8E-9543-8E28A4E18C4C/dxwebsetup.exe this link].
# Alternatively, use the installer in the client’s folder under <code>Azyrah/Resources</code>.
# Restart your computer after installation.

===Compatibility Mode Error===
* '''Issue''': Running the game in compatibility mode causes errors.
* '''Solution''':
# Right-click <code>AzyrahPatcher.exe</code> and select '''Properties'''.
# Navigate to the '''Compatibility''' tab.
# Uncheck ''"Run this program in compatibility mode for:"'' and click OK.
* [[File:Compatibility_error.png]]
===Antivirus Exclusions===
* '''Issue''': Errors with files like <code>cshield.dll</code> caused by antivirus interference.
* '''Solution''': To add the Azyrah folder as an exclusion in Windows Defender:
# Open '''Windows Security''' by pressing <kbd>Windows key + I</kbd> and navigating to '''Update & Security''' > '''Windows Security''' > '''Virus & threat protection'''.
# Under '''Virus & threat protection settings''', click '''Manage settings'''.
# Scroll down to '''Exclusions''' and click '''Add or remove exclusions'''.
# Click '''Add an exclusion''', choose '''Folder''', and select the Azyrah folder.
# Confirm your selection.

===Corrupted Windows Files===
* '''Issue''': Certain Windows files are corrupted, leading to game issues.
* '''Solution''':
# Open Command Prompt (cmd) with administrator privileges.
# Enter the following command: <code>sfc /scannow</code> and press ENTER. Wait for the verification to complete.
# Run the following command: <code>DISM.exe /Online /Cleanup-image /Restorehealth</code> and press ENTER.
# Restart your computer.

===Client Crashes or Performance Issues===
* '''Solutions''':
# '''Move the Azyrah folder''':
## Relocate the folder to a directory like <code>C:/games</code> to avoid permissions issues.
# '''Antivirus Exception''':
## Add the Azyrah folder as an exclusion in your antivirus software.
# '''Internet and PC Performance''':
## Restart your router and close unnecessary programs running in the background.
# '''Clear Cache Data''':
## Download the [https://azyrah.to/downloads/clean_client.php AzyrahClean.bat] file or locate it in the <code>Azyrah/Resources</code> folder.
## Run the file every 3-4 days to clear cache data and improve performance.

===Additional Tips===
* Regularly check the patch notes to stay updated on fixes and improvements.
* Ensure your system meets the game’s minimum requirements.

If you continue experiencing issues, feel free to reach out to us on our Discord in the '''#support''' section!

Troubleshooting Common Issues - Revision history

Tyro: /* Client Crashes or Performance Issues */

Azyrwiki at 21:33, 27 January 2025